8Expert Score
Geico is one of the most popular auto insurance providers in Massachusetts. It offers competitive rates, a wide range of coverage options, and excellent customer service. In this review, we’ll take a look at the pros and cons of Geico auto insurance for Massachusetts drivers, as well as pricing, policy offerings, customer service, and other factors.
Positive
- Geico offers some of the lowest average rates across the board in Massachusetts. According to data provided by J.D. Power, Geico receives a customer satisfaction score of 843 out of 1,000, which is slightly better than the industry average of 835.
- Geico offers a wide range of coverage options, including mechanical breakdown coverage, which covers repairs to all mechanical parts of a new or leased car, less than 15 months old.
- Geico also offers a variety of discounts, including discounts for safe driving, good student discounts, and multi-car discounts.
- Geico has excellent customer service, with a 3.3/5 star Glassdoor rating out of over 4,000 reviews.
Negatives
- Geico does not offer gap insurance, which is important for drivers who are leasing or financing a car.
- Geico does not offer rideshare coverage, which is important for drivers who use their personal vehicle for ridesharing services.
- Geico does not offer rental car coverage, which is important for drivers who need to rent a car for a short period of time.
Pricing:
Geico’s rates are typically lower than other major insurers in Massachusetts. According to MoneyGeek, the average annual premium for a full coverage policy with Geico is $1,890, which is lower than the state average of $2,072.
Policy Offerings:
Geico offers a wide range of coverage options, including liability, collision, comprehensive, uninsured/underinsured motorist, medical payments, and more.
Customer Service:
Geico has excellent customer service, with a 3.3/5 star Glassdoor rating out of over 4,000 reviews.
Other Factors:
Geico offers a mobile app that allows customers to access their policy information, make payments, and file claims. The company also offers a variety of discounts, including discounts for safe driving, good student discounts, and multi-car discounts.
Overall, Geico is a great option for Massachusetts drivers looking for an affordable auto insurance policy with a wide range of coverage options and excellent customer service.